HVAC Service Agreement Program Across San Diego County

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Preventive Protection for Your Heating and Cooling Systems

Regular seasonal tune-ups preserve system efficiency, reduce energy consumption, and prevent unexpected mechanical breakdowns. By enrolling in the Proper HVAC Service Agreement Program, you agree to ongoing preventative care backed by licensed technicians dedicated to doing the job the proper way. Members receive scheduled tune-ups, substantial parts and labor discounts, priority dispatching, and extended warranty coverage across San Diego County.

Comprehensive Member Benefits & Savings

All agreement benefits and discounts apply to all eligible services provided by PROPER HVAC INC, both currently and in the future.

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Two Annual Maintenance Visits

Includes one Air Conditioning visit per year (Proper AC Maintenance) and one Furnace visit per year (Proper Furnace Maintenance). Both maintenance visits include a standard 1-inch filter replacement (specialty filters are subject to an additional charge).

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Priority Dispatching

Enjoy fast-track scheduling based on technician availability, moving your service call to the front of the line.

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10% Repair Discount

Receive a 10% savings discount applied directly to all standard heating, cooling, and HVAC repairs.

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5% Installation Discount

Save 5% on new heating, heat pump, and air conditioning unit installations and system replacements.

Complete Climate Control with Properstat

Smart Thermostat. Complete climate control at your fingertips.

Upgrade your home comfort with intelligent climate management. The Properstat smart thermostat pairs with your heating and air conditioning systems to deliver real-time temperature tracking, seamless Wi-Fi connectivity, energy-efficient scheduling, and easy controls. (Thermostat shown for promotional purposes only; thermostat equipment is not included in the service agreement unless separately specified.)

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Real-Time Temperature: Accurate, instantaneous temperature monitoring across your living or workspace.

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Wi-Fi Connected: Manage your HVAC system remotely from your smartphone or tablet.

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Energy Efficient: Automated scheduling algorithms engineered to lower monthly utility bills.

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Easy Controls: Intuitive digital interface designed for straightforward temperature adjustments.

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Extended Warranty Coverage for Members

Service agreement members enjoy enhanced warranty coverage that exceeds standard non-member protections on both repairs and installations.

3-Year Parts & Labor Warranty on Repairs

All qualifying standard repairs are upgraded to an extensive 3-Year Parts & Labor Warranty (compared to our 1-Year standard non-member warranty).

10-Year Matching Labor Warranty on New Installations

New system installations are upgraded to a 10-Year Labor Warranty matching the manufacturer's 10-year parts warranty (compared to our 2-Year labor standard non-member warranty).

Warranty Policy Note: The 10-year matching labor warranty requires continuous active membership. If cancelled or defaulted, warranty coverage reverts to standard non-member limits.

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Agreement Terms, Billing & Cancellation Policies

Clear, transparent guidelines governing agreement duration, recurring payments, and account grace periods.

  • 1-Year Minimum Commitment: Service agreements require a minimum initial term of 12 consecutive months.
  • Cancellation Policy: Members may cancel anytime after the initial 12-month period upon written notice. Cancellation immediately forfeits all member discounts and extended warranty benefits.
  • Recurring Billing: Members must maintain an active payment method on file.
  • 2-Month Grace Period: If a payment fails or is interrupted, you have 2 months to reinstate payment and keep all active benefits and matching warranties intact. Accounts unpaid after 2 months will automatically terminate, permanently forfeiting extended warranty coverages.
  • Compliance Footnote: Services performed by Proper HVAC Inc under CSLB License #1008716. Terms and conditions subject to change with written notice.

Frequently Asked Questions About Our Service Agreement

  • What is included in the two annual maintenance visits?

    The agreement includes one dedicated air conditioning maintenance visit and one furnace maintenance visit per year. Both visits include a multi-point safety check, electrical testing, component cleaning, and a standard 1-inch air filter replacement.

  • What happens to my 10-year labor warranty if I cancel my plan?

    The 10-year matching labor warranty on new installations requires continuous, active membership. If the agreement is cancelled or defaulted, labor coverage reverts to our standard 2-year non-member warranty limit.

  • How does priority dispatching work during peak seasons?

    When seasonal temperatures create heavy service demand across San Diego County, member calls are prioritized and fast-tracked based on technician availability, moving you ahead of non-members on the schedule.

  • Are specialty air filters covered under the standard tune-up?

    Both maintenance visits include a standard 1-inch pleated air filter replacement. Specialty, custom-sized, or high-efficiency media filters are available and subject to an additional charge.

  • How do I update my payment method if my card expires?

    You can contact our dispatch office directly to update your recurring billing information. We provide a 2-month grace period to reinstate failed payments before any member benefits or matching warranties are terminated.

Protect Your Mechanical Equipment Today

Join the Proper HVAC Service Agreement Program to secure annual maintenance, priority dispatching, and exclusive warranty coverage for your property.

Only $30 a Month — That’s Basically Just $1 a Day!

Protect your systems year-round with two included tune-ups, repair discounts, and priority care.